Our mobile subscriptions
Help me choose| Suisse Budget | Suisse Unlimited | Europe Unlimited | Europe Premium | |
|---|---|---|---|---|
| Unlimited calls & SMS | ||||
| Switzerland | ||||
| Zone Europe | ― | ― | ||
| Business area1 | ― | ― | ― | |
| Internet mobile | ||||
| Switzerland | 3 GB | Unlimited | Unlimited | Unlimited |
| Zone Europe | ― | ― | Unlimited | Unlimited |
| Business area1 | ― | ― | ― | 3 GB in Business Zone |
| Extra SIM Data | 1 | 1 | 1 | 1 |
|
CHF 19.-/month
including VAT Inquire |
CHF 25.-/month
including VAT Inquire |
CHF 45.-/month
including VAT Inquire |
CHF 59.-/month
including VAT Inquire |
|
| Suisse | Europe & US | Moitié-Monde | Monde | |
|---|---|---|---|---|
| In Switzerland | ||||
| Calls to all networks | ||||
| SMS/MMS | ||||
| 4G+ and 5G high-speed Internet | ||||
| Extra SIM (Data) | 1 | 1 | 1 | 1 |
| Extra SIM Watch (Data + Voice) | 1 | 1 | 1 | 1 |
| Abroad | Europe (43 countries) | Region 1 (46 countries) | Reg. 1 + Z. A (95 countries) | All countries (200+) |
| Calls from Switzerland to abroad | ― | |||
| SMS/MMS from Switzerland to abroad | ― | |||
| Europe and Region 1 | Europe (43 countries) | Region 1 (46 countries) | ||
| Incoming calls | 100 min | |||
| Outgoing calls | 100 min | |||
| SMS/MMS | ― | |||
| Data | 1GB | Unlimited | Unlimited | Unlimited |
| Zone A-D | Zone A (49 countries) | Zone A/B/C/D (149 countries) | ||
| Incoming calls | ― | ― | ||
| Outgoing calls | ― | ― | ||
| SMS/MMS | ― | ― | ||
| Data | ― | ― | 40 GB | 40 GB |
| Zone E | Zone E (rest of the world) | |||
| Incoming calls | ― | ― | ― | |
| Outgoing calls | ― | ― | ― | |
| SMS/MMS | ― | ― | ― | |
| Data | ― | ― | ― | 100 MB |
|
CHF 29.-/month
including VAT |
CHF 49.-/month
including VAT |
CHF 99.-/month
including VAT |
CHF 169.-/month
including VAT |
|
International zones and roaming
Europe B2B – 40 countries
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Isle of Man, Faroe Islands, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (including Azores and Madeira), Romania, San Marino, Slovakia, Slovenia, Spain (including Canary and Balearic Islands), Sweden, United Kingdom, Vatican City.
Business – 20 countries
Albania, Saudi Arabia, Australia, Bosnia and Herzegovina, Brazil, Canada, China, United Arab Emirates, United States, Hong Kong, India, Israel, Japan, Kosovo, Montenegro, Russia, Serbia, Singapore, Thailand, Turkey
Detailed list of countries on salt.ch/business/tariffs
1 Sont illimités : les appels entrants, dans le pays, vers la Suisse et vers la zone Europe B2B.
2 Data volume included: 50 GB per month with a high-speed Internet connection for the Europe B2B zone, 25 GB for the Business & Travel zones, then the speed is reduced to 0.256Mbits/s (download) and 0.128Mbits/s (upload), the use remains unlimited.
International zones and roaming
Country groups, zones and regions: You will find the current list of countries by clicking here.
Unlimited data volume in Region 1: including 40 GB at the maximum possible broadband in the roaming country concerned, then at reduced speed (download 256 kbit/s, upload 128 kbit/s).
Data volume in zone A/B/C/D/E: data volume indicated at the maximum bit rate possible in the roaming country concerned, then at reduced bit rate (download 256 kbit/s, upload 128 kbit/s).
Frequently Asked Questions
Do you offer eSIM cards?
Upon request, an eSIM card can be provided, whether it is the main SIM card or an additional data SIM card.
Who is responsible for customer service and billing?
Wifx is your sole point of contact.
Do I have to pay an activation fee for my new Wifx subscription?
A fee of CHF 50 is charged for activating a SIM card. However, in certain circumstances (multiple subscriptions and/or joint subscriptions to a wired service), these fees may be reduced or even waived. Please do not hesitate to contact us.
What happens if I exceed my plan allowance?
If you exceed your plan, additional charges may apply depending on your usage. Additional packages (data/calls) are available when travelling abroad.
How can I contact Wifx if I have a question or problem?
We are available by phone at +41 24 550 01 70 or by email at info@wifx.net. You can also use our online contact form. We are committed to responding to you promptly.
What documents do I need to provide to subscribe to Wifx?
To take out a subscription, you will need to provide a copy of your identity document (passport or identity card) if you are a private customer. For businesses, an extract from the commercial register is sufficient.
Do I need to cancel my contract with my current operator myself?
No. We will send you a porting document that will serve as a cancellation notice, which will then be forwarded to your current operator.
What is the cancellation period with my current operator?
If you are a direct customer of Sunrise or Salt and do not have any devices on an instalment plan with them, we can transfer your number within 10 working days of receiving the necessary documents, at no cost to you from the operators concerned. For other operators, the notice period varies, but is generally 60 days, provided you do not have a minimum contract term to comply with.
Can I keep my phone number when changing operators?
Yes, you can keep your phone number when switching to Wifx. This process requires number portability. When you submit your request, simply let us know that you want to transfer your current number and Wifx will take care of all the administrative details.
Why choose us?
Proximity
Present since 2005 in Yverdon-les-Bains, we are committed to a close collaboration with each of our customers. Come and visit us!
Support
Our local team of network professionals will assist you in resolving all your requests with the utmost care.
Performance
To maximise the speed and responsiveness of your connection, we favour the most direct route to the desired Internet service.
Tariffs
Clear pricing and flexibility to adjust subscriptions. Our prices are fair, stable and not dependent on complex promotional offers.
Ce navigateur n'est pas supporté
Veuillez télécharger un navigateur plus récent afin de pouvoir consulter notre site. N'hésitez pas à consulter ce lien pour vous aider.
